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What is a Virtual Number?
A virtual number is a telephone number without a directly-associated phone line. Usually these numbers are programmed to be forwards incoming calls to one of the pre-set telephone numbers chosen by the client, fixed, mobile or voice over IP.
Can I receive calls on wireless/mobile phones?
Yes! Whether you are working from your home office or on the road,we are able to send calls to you wherever you are.
In fact, if you are mobile, we can also send voice mail notifications to you as text messages.
Do you have local Virtual Numbers in my area?
We offer the service in more then 65 countries. See the full list of our Virtual Number coverage
What equipment will I need?
None. The service is run from our equipment. In the event of call transfers, we transfer the calls to any working phone number you already have. You don't have to change a thing!
Why should I choose your company?
- We are an established organization
- We offer very compatitive prices.
- We offer some of the fastest support reply times in the industry, and we do so 7 days per week.
Other companies may not be available to assist you over the weekend should you need assistance. Our service is very easy to use!
Do I Have to Renew my Virtual Number Every Month?
You may purchase services for a period of 1, 3, 6, 12 or 24 months. In addition, there is an “auto-renew” option that facilitates the automatically renewal of the selected service. You will be sent an email prior to the expiry of a Virtual Number subscription period or when automatic renewals have been performed
Can I Make Outgoing Calls From Send My Call Virtual Number?
No, Send My Call provides numbers for incoming calls only.
How much I will pay for call forwarding?
Call Forwarding Service has different rates for different countries' phone numbers. Furthermore, the rates vary on the virtual number that you choose. Please visit our rates for complete rate plans.
Are the virtual phone numbers exclusive?
Yes. The phone numbers services that Send My Call offers assigned to your account is unique and does not require your callers to enter an extension number. It is your dedicated and private phone number for your use and distribution. Virtual Number will help you to:save money, increase you’re business ,save on roaming and protect your privacy.
How do I report a service problem?
Simply contact us via your online account by logging in to your account and create a ticket.
Can I forward my new international virtual number to GTALK?
Yes you can, you can also forward it to Skype or a Voip provider for free, all you'll pay is the virtual number.
Forwarding to GTALK not working ?
If you want to use Gtalk, you should add your@gmail.com user to your contact list and it must show online.
What will my callers hear when they dial my Virtual Number?
Calls are connected very quickly. The caller will hear normal call processing as with any other call they may make.
Does Call Forwarding to Skype Voicemail Work?
Currently SendMyCall does not support call forwarding to Skype Voicemail with its Virtual numbers.
This Service will be possible in the future.
Is my privacy protected?
Yes, we do not sell or rent your personal information. See our privacy policy for full details.
Would I See the Caller ID?
SendMyCall offers Caller-ID recognition only for calls within the country.
However, Caller-ID can also be recognized for international calls, it depends on many factors which influence the Caller-ID, as: the carrier from which the call was made, the terminator of the number, etc.
The Virtual Number is forwarded with Caller-ID from our carrier exactly how we get it and therefore SendMyCall cannot control the Caller-ID for international calls.
For Skype mapping, currently the called party will be seen as calledfromskype.